Tag Archives: service with a smile

Do UK retail shops think they are NOT in sales? by Bruce King #indieretail

This is a guest blog by a friend of mine, Bruce King, whose book “How to Double Your Sales: The Ultimate Masterclass in How to Sell Anything to Anyone” is possibly one of the best business books I’ve ever read, … Continue reading

Posted in customer engagement, Increasing Sales, Service, The Retail Champion | Tagged , , , , , | Leave a comment

Smile – there’s a customer here! by @ExecutiveVoice #IndieRetail

I am a great supporter of local, independent retailers, and where possible will show loyal custom to those businesses. I will go out of my way to shop at our local newsagent; buying more than just the papers. They always … Continue reading

Posted in Blog-a-day for Indie Retail, Customer commitment, Independent Retailer Month 2011, Service, The Retail Champion | Tagged , , | 2 Comments