Tag Archives: holiday cover

Just as retail footfall increases store staff want a holiday!

Does this sound familiar to you? School holidays are classically a time when retailers experience increased footfall. Of course, this is also exactly the time when key staff want to book time off to spend with their kids!┬áManaging the holiday … Continue reading

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Small Retailer’s despair “I’ll never be able to take a holiday!”

With the holiday season just around the corner I’ve been reflecting on some of the perils of being an owner-managed business. Whilst this applies to my own businesses I think it is fair to say staff holidays and owner holidays … Continue reading

Posted in Retail Strategy, robust repeatable processes, saleable business, Service, The Retail Champion | Tagged , , , , , , | 2 Comments