Tag Archives: customer retention

Step 7 of #RetailChampion 10-Steps to Retail Success: Customer Engagement

This blog introduces the seventh step, of the “10-steps to retail success“, Customer Engagement. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the coming weeks / months I’ll be introducing each step … Continue reading

Posted in 10 steps to retail success, Customer commitment, customer engagement, Increasing Sales, robust repeatable processes, saleable business, scalable, Service | Tagged , , , , , | 4 Comments

Food Service Retailing: Cafes, Restaurants, Coffee Shops & Mobile vendors…

Today my blog is all about the various food service retailers. There is a reason for this. In May and June I am speaking at 2 different events both focused on food service retailing – the first on 18th and … Continue reading

Posted in Events, Increasing Sales, Service, The Retail Champion | Tagged , , , | 1 Comment