Clare Rayner
The Retail Champion
Clare is a retail expert, speaker, writer, mentor, consultant, analyst and trainer. Through The Retail Champion programmes she shares her expertise with both retailers and suppliers to retail, developing strategies to increase profit, customer base, revenue streams & channels to market.Follow The Retail Champion on Linkedin
Category Archives: customer engagement
What is multi-channel retail?
I recently was asked to add my comments to a selection of questions about multi-channel retail for a feature in a publication. I thought it would be interesting to share my thoughts in full as my comments will be edited … Continue reading
Posted in Consumer Trends, customer engagement, multi-channel, The Retail Champion
Tagged multi-channel
3 Comments
Beyond Portas – Communities need to work together to reconnect people with local businesses #indieretail
I don’t think anyone would claim our high streets are thriving, and whilst some are better than others, most are in need of a boost. The government invested in some support for the high street, but I am not sure … Continue reading
Christmas Shopping: The focus will now be shifting away from online… are you ready? #Indieretail #Indiexmas
We were told that Monday 3rd December 2012 was Mega Monday (or Cyber Monday as others call it). Apparently on this single day up to £10,000 per second was being spent online. There are always forecasts like this, and always … Continue reading
Creating Christmas Shopping Crawls – A local activation element of #indiexmas for #indieretail
It’s 25th July – it’s possibly going to be the hottest day of the year (about time). Why then am I blogging about Christmas shopping crawls? Well, I’ve been inspired by Banbury who have run a month-long shopping crawl to … Continue reading
Posted in Campaigns, customer engagement, Events, News, The Retail Champion
Tagged christmas shopping, independent christmas, indie xmas, shopping crawl
17 Comments
Do UK retail shops think they are NOT in sales? by Bruce King #indieretail
This is a guest blog by a friend of mine, Bruce King, whose book “How to Double Your Sales: The Ultimate Masterclass in How to Sell Anything to Anyone” is possibly one of the best business books I’ve ever read, … Continue reading
Grant Shapps: 12 “Portas Pilot” Towns to win “golden ticket” and share £1million for regeneration #indieretail
TOWNS REGENERATION CONTEST LAUNCHED From the press release “The Government today (4th Februray 2012) launched a competition to find 12 areas to share £1 million under a drive to regenerate town centres. The move followed last year’s review of high … Continue reading
Retail closures, job losses, administrations – what can #indieretail do to fill the void?
I’ve done a lot of radio interviews in the past 10 days talking about the fact all these heavy discounts and early sales are doing no good to the big retailers, how there will be carnage in the New Year. … Continue reading
