Category Archives: Customer commitment

Step 7 of #RetailChampion 10-Steps to Retail Success: Customer Engagement

This blog introduces the seventh step, of the “10-steps to retail success“, Customer Engagement. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the coming weeks / months I’ll be introducing each step … Continue reading

Posted in 10 steps to retail success, Customer commitment, customer engagement, Increasing Sales, robust repeatable processes, saleable business, scalable, Service | Tagged , , , , , | 4 Comments

Step 3 of #RetailChampion 10-Steps to Retail Success: Ideal Customer

This blog introduces the third step, of the “10-steps to retail success“, Ideal Customer. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the coming weeks / months I’ll be introducing each step with … Continue reading

Posted in 10 steps to retail success, Consumer Trends, Customer commitment, Increasing Sales, robust repeatable processes, saleable business, scalable, Service, The Retail Champion | 4 Comments

Smile – there’s a customer here! by @ExecutiveVoice #IndieRetail

I am a great supporter of local, independent retailers, and where possible will show loyal custom to those businesses. I will go out of my way to shop at our local newsagent; buying more than just the papers. They always … Continue reading

Posted in Blog-a-day for Indie Retail, Customer commitment, Independent Retailer Month 2011, Service, The Retail Champion | Tagged , , | 2 Comments

Give Customers a Good Reason to Return by @EmmaWimhurst #indieretail

How important are your customers to the success of your business? Vital you say? Quite right too! Success may come to you through a fantastic idea, be perfectly planned and launched without a hitch but if – within a relatively … Continue reading

Posted in Blog-a-day for Indie Retail, Consumer Trends, Customer commitment, Increasing Sales, Independent Retailer Month 2011, Service, The Retail Champion | Tagged , , , , , , | 1 Comment