Category Archives: Consumer Trends

Why the businesses who lost out on Groupon only had themselves to blame…

This morning I was on BBC Breakfast with a lovely woman, Hannah Jackson-Matombe, owner of a successful small business called Spotless Organic. Hannah provides a very high quality cleaning service using 100% organic products with values centred on ethical practice and … Continue reading

Posted in 10 steps to retail success, Consumer Trends, customer engagement, Increasing Sales, positioning, Pricing and Promotions, Retail Strategy | Tagged | 7 Comments

Step 3 of #RetailChampion 10-Steps to Retail Success: Ideal Customer

This blog introduces the third step, of the “10-steps to retail success“, Ideal Customer. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the coming weeks / months I’ll be introducing each step with … Continue reading

Posted in 10 steps to retail success, Consumer Trends, Customer commitment, Increasing Sales, robust repeatable processes, saleable business, scalable, Service, The Retail Champion | 4 Comments

7 Top Mobile Commerce Tips for Independent Retailers by @e_mphasis #IndieRetail

The mobile phone is something we all rely on for communication and more recently access to information and services. How can independent retailers tap into the switch from desktop to mobile browsing and what can you put in place today … Continue reading

Posted in Blog-a-day for Indie Retail, Consumer Trends, Increasing Sales, Independent Retailer Month 2011 | Tagged , | Leave a comment

What can retailers do to mitigate the impact of austerity measures? By Colin Farmer #IndieRetail

It is hard to open a newspaper today without reading about another famous retailer experiencing serious financial difficulties. Soaring inflation and wide spread pay freezes have shrunk household disposable incomes by nearly 3 % from a year ago, putting a … Continue reading

Posted in Blog-a-day for Indie Retail, Consumer Trends, Events, Independent Retailer Month 2011, Pricing and Promotions, Retail Strategy, robust repeatable processes, saleable business, scalable | Tagged , , , | Leave a comment

Is social media relevant to my small retail business? By @PennyPower #IndieRetail

This blog is written by Penny Power, Founder of Ecademy, International Speaker, best selling author, and the force behind Manifesto for Digital Business Britain http://www.ecademy.com/manifesto… 

Posted in Blog-a-day for Indie Retail, Consumer Trends, Independent Retailer Month 2011, Retail Strategy | Tagged , | Leave a comment

Give Customers a Good Reason to Return by @EmmaWimhurst #indieretail

How important are your customers to the success of your business? Vital you say? Quite right too! Success may come to you through a fantastic idea, be perfectly planned and launched without a hitch but if – within a relatively … Continue reading

Posted in Blog-a-day for Indie Retail, Consumer Trends, Customer commitment, Increasing Sales, Independent Retailer Month 2011, Service, The Retail Champion | Tagged , , , , , , | 1 Comment

PRESS RELEASE: INDEPENDENT RETAILER MONTH APPOINTS THE RETAIL CHAMPION AS OFFICIAL UK PARTNER

INDEPENDENT RETAILER MONTH APPOINTS THE RETAIL CHAMPION AS OFFICIAL UK PARTNER New York, NY, (June 2, 2011) – USA born Independent Retailer Month is today announcing its UK partner The Retail Champion as the initiative expands globally to celebrate independent retail … Continue reading

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