Category Archives: Consumer Trends

Six things #retailers can expect in the run-up to #Christmas

Every year I’m asked for my predictions for the retail industry in the run-up to Christmas, and this year – with the unseasonably warm weather and yesterday having been the hottest Halloween on record – it’s started early. So, here … Continue reading

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Don’t panic! The #highstreet is NOT dying!

Yesterday morning, the retail industry woke up to more scaremongering headlines that serve only to feed public pessimism over the high street. I was called up to discuss the matter on Sky News, primarily because I felt more than able … Continue reading

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What is multi-channel retail?

I recently was asked to add my comments to a selection of questions about multi-channel retail for a feature in a publication. I thought it would be interesting to share my thoughts in full as my comments will be edited … Continue reading

Posted in Consumer Trends, customer engagement, multi-channel, The Retail Champion | Tagged | 3 Comments

The Consumer Revolution; The Retail Evolution – how the internet has changed the way we shop…

On 14th May I am looking forward to speaking at the first “Digital High Street” conference. I’ll be speaking about a topic very close to my heart is something I’ve observed, we all have, we’ve all been part of it … Continue reading

Posted in Consumer Trends, Events, The Retail Champion | 1 Comment

The future of retail – guest blog by @WebLoyalty #retail

This is a guest post by Webloyalty about recent research into the future of retailing, it makes for very interesting reading… New research, commissioned from Conlumino by eCommerce partner Webloyalty, into the future of retail reveals the full impact of … Continue reading

Posted in Consumer Trends, News | Tagged , , , , | 1 Comment

Why I think creating virtual high streets only further damages the real high street… #indieretail

Later today I am speaking to radio 4 about the new “virtual high street” schemes that are popping up. I’m also filming for a feature that goes out on Sky TV News. I’m the one who has to say why … Continue reading

Posted in Consumer Trends, News | Tagged , , , , , , , , , | 8 Comments

High Street vacancy rates static, multiples are leaving = #indieretail growing in number…

I am very cross this morning, my tweets probably show this only too well. I’ve had 2 radio interviews to discuss recent findings from Local Data Company and PwC regarding the level of openings and closures for high street chains … Continue reading

Posted in Consumer Trends, The Retail Champion | 8 Comments