Monthly Archives: December 2011

Which major retailers can #indieretail look to for inspiration in 2012?

I was asked to write a piece for a magazine that involved reflecting on which of the major players in the UK retail market really set a great example that smaller, independent retailers can follow in order to mirror their … Continue reading

Posted in Consumer Trends, Increasing Sales, multi-channel, planning and controlling, positioning, Pricing and Promotions, Range Strategy, Retail Strategy, Service, The Retail Champion | Tagged , , , | 2 Comments

What retailers need to focus on into 2012

I was asked to reflect on some of the key trends that have influenced consumers and retailers alike throughout 2011. I came up with the following, so I thought I’d share this with you. Let me know if you agree, … Continue reading

Posted in Consumer Trends, customer engagement, multi-channel, Service, The Retail Champion | Leave a comment

Step 9 of #RetailChampion 10-Steps to Retail Success: Planning and Controlling

This blog introduces the nineth step, of the “10-steps to retail success“, Planning and Controlling. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the past weeks / months I’ve been introducing each … Continue reading

Posted in 10 steps to retail success, planning and controlling, Retail Strategy, robust repeatable processes, saleable business, scalable | Tagged , , | 2 Comments

The multichannel consumer experience – the missing element of #portasreview?

I commented on each of Mary Portas’ 28 recommendations in my earlier blog. I now want to focus on what I feel is missing, certainly at a glance, from the review. The internet has fundamentally changed the consumers expectation of … Continue reading

Posted in channel and location, Consumer Trends, multi-channel, Retail Strategy, The Retail Champion | Tagged , , , | 5 Comments

Mary Portas reveals 28 recommendations in her high street review #portasreview #indieretail

This morning the eagerly anticipated #portasreview was delivered to Whitehall by Mary Portas, TV’s Queen of Shops. The full report can be found on http://www.bis.gov.uk. There has been much cynicism about this report – many thinking it’s a waste of … Continue reading

Posted in channel and location, Consumer Trends, Independent Retailer Month, Retail Strategy, The Retail Champion | Tagged , , , , , | 3 Comments

Step 8 of #RetailChampion 10-Steps to Retail Success: Supply Chain

This blog introduces the eighth step, of the “10-steps to retail success“, Supply Chain. 10-steps to retail success is a process / methodology I’ve developed for my 1-2-1 mentoring clients. Over the coming weeks / months I’ll be introducing each step … Continue reading

Posted in 10 steps to retail success, Retail Strategy, robust repeatable processes, saleable business, scalable, supply chain | Tagged , , , | 2 Comments

Sales at Retail, Margin, Mark-up – do you get confused with the numbers?

Many of my retailer clients hear that they should be going for a target margin of 65% or perhaps that the mark-up needs to be a minimum of 2.2.  With the exception of those who have worked in a commercial … Continue reading

Posted in 10 steps to retail success, Increasing Sales, planning and controlling, Pricing and Promotions, Range Strategy, Retail Strategy, robust repeatable processes, The Retail Champion | Tagged , , , , , , , , , , , , , | 20 Comments