You could be a Retail Champion by next year!

This blog is based on my recent newsletter, sent to all those subscribed to my email distribution list. I thought as there was some stuff relevant to a wider a audience I’d share it on the blog so more people have the opportunity to find out what’s going on in the next few weeks!

Retail Trust : Riot-recovery workshops for independent retailers

Next week I’m participating in 2 ½ day events developed by Retail Trust ( to support Independent Retailers affected by the riots in August. On 18th we’re in Tottenham and on 20th we’re in Croydon – 2 of the worst affected areas.

The workshops are in 2 parts; Part 1 will include a counsellor who is there to support those experiencing the emotional effects of what happened. They’ll be giving advice and support for the business owners and for their staff. In Part 2 I’ll be talking about a recovery action plan. How those affected can get back on their feet quickly; how to reduce the commercial impact and how to put in place risk mitigation and disaster recover processes to reduce the consequences should anything like that ever happen to them again.

I’ll share the full details, including how to sign up for these FREE sessions, as soon as I have more information. If you or anyone you know was impacted please do pass on the information so that more people can benefit from what Retail Trust are doing.

The Business Start-up Show : Starting a Retail Business

The Business Start-up show takes place in London’s Earls Court 2 on 17th and 18th of November. It’s free to attend and includes a phenomenal line up of speakers. It’s fair to say whilst called “the business start-up show” the content is applicable to almost all smaller businesses!

This year there is an area dedicated to retail – and as of yesterday the organisers convinced me to reduce my speaking fee (!) so I’ll be at the show to delivering 2 keynotes. If you’re coming along I’m on at 11am and again at 4pm on the 17th – 

Be a Retail Champion in a year : 52 FREE weekly retail tips

In mid-November I’m launching a new service. It’s completely free to retailers. It’s called “Be a retail champion” and it includes 52 FREE weekly retail tips delivered by email straight to your inbox. The 52 tips follow my “10-steps to retail success” methodology (which I explained in my last blog). When you sign up you’ll receive 1-a-week for a whole year!

If you’d like to receive the weekly tips emails please opt-in by completing the form via 

That’s it for this week’s blog – it would be great to see you at The Business Start-up show – I hope you can make it!


About Clare Bailey

Clare Bailey, The Retail Champion (formerly Clare Rayner), is one of the most well-known and respected retail experts in the UK. With unrivalled knowledge in retail, high streets and consumer matters, she offers unbiased, independent content – whether engaged as a professional speaker, for broadcast media, or for a written feature. Clare is a business woman, entrepreneur and founder of several small businesses. Having been born into a family of successful business owners, it was inevitable that she’d eventually jump off the corporate treadmill and step out on her own! Today her brand portfolio includes The Retail Champion, The Retail Conference, the Future High Street Summit and the Support for Independent Retail campaign. In addition, she is co-founder of Mobaro Retail UK and a non-exec director of Beed Virtual Assistant Services. Having started her career as a fast-track store management trainee for McDonalds, she went on to work with leading retailers such as M&S, Dixons and Argos. She moved swiftly into management roles before being headhunted into senior consulting roles with global software giant SAP, and international management consulting brand, Accenture. Her corporate background in senior retail, consulting and technology roles, coupled with her experience of creating and running her own business, has enabled her to be equally capable whether consulting to global brands or micro businesses. This unique blend has not only positioned her as a leading expert in all things retail, but has enabled her to add meaningful commentary and insight to the debate around the future of the high street, and, how technology is driving fundamental change in the way consumers, and businesses, interact. Clare has become an influential voice in her field, which has resulted in her becoming a regular media contributor and sought-after conference speaker. Often seen on Good Morning Britain, BBC Breakfast, Sky News, and Chanel 5 (to name a few), Clare speaks on a myriad of retail, high street and consumer issues – but is particular adept when it comes to explaining the context behind retail trading results, newly released data, and government stats, in a palatable and informative manner. In addition to broadcast and conference speaking, Clare is the proud author of two best-selling business books published by Kogan Page - The Retail Champion: 10 Steps to Retail Success, published July 2012 and How to Sell to Retail: The Secrets of Getting Your Product to Market, published February 2013. She has provided contributions to various academic texts, including Retail Marketing Management (published by Pearson). With an engaging, conversational yet informative style, Clare writes for press and content agencies, providing features, articles, blogs and opinion pieces as well as contributions to white papers and reports. However, when the situation demands a more serious style, Clare can deliver - In 2016 she wrote an extensive report for a major insurance and risk law firm, as a retail expert witness, to support a public liability suit. She found that project particularly enjoyable as it played well to her strengths – assimilating large amounts of data and information, identifying the key points and articulating that in an understandable manner. When not on TV or speaking at conferences, Clare’s “day job” sees her supporting consumer-facing businesses through her consultancy services. When asked to describe what she most loves about retail consulting it is typically the opportunity to “dig deep”, getting “under the bonnet”, in order to leverage the business data to uncover the insights that lead to “lightbulb moments”. She also loves working on business change programmes that centre on improving the processes and systems to increase profitability by supporting more rapid, better informed decision making, improving the customer experience, or simply by become more efficient and streamlined. In this respect she considers herself a “business engineer” with a brain that works like a relational database! Due to her years of experience, her logical, objective approach, her quick, rational thinking, she is known for being able to cut through complexity, seeing right through to the crux of issues, finding creative solutions that others may have overlooked. As if all that wasn’t enough, Clare is a working mum, juggling a home life in rural Lincolnshire with her partner, their 5 kids, 4 cats, and geriatric Labrador! For all enquiries, contact Clare directly on 01727 238890 or email
This entry was posted in 10 steps to retail success, Events, The Retail Champion and tagged , , , . Bookmark the permalink.

1 Response to You could be a Retail Champion by next year!

  1. Pingback: You could be a Retail Champion by next year! | Clare Rayner: The … | Friendship Sister Poems

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s