Monthly Archives: September 2011

Introducing the #RetailChampion 10-steps to retail success…

When I work with clients I have a structure that we work through, I’ve called it “The Retail Champion: 10-steps to retail success” methodology (see The purpose of this is to enable┬áretail business owners, whether starting up or already … Continue reading

Posted in 10 steps to retail success, robust repeatable processes, saleable business, scalable, The Retail Champion | Tagged , , , , , | 13 Comments

How soon is too soon to implement your Christmas window display?

As we’re well and truly past back to school many of the big retailers are already ramping up for Christmas. Some have been slated in the past for implementing their Christmas windows as early as September… With Halloween and Bonfire … Continue reading

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3 future trends in retailing

On 6th September I had the very great honour of being a speaker at the 1st Royal Sun Alliance retail customer seminar at the British Ambassador’s residence in Paris. RSA ran this inaugural event for their European retail clients to … Continue reading

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Why it’s important to stay in regular communication with your customers via email and social media

I recently was asked to contribute to a feature for the magazine published by Avon for their extensive network of independent Avon representatives. The questions they posed focused on the reasons why it is important for their reps (who are … Continue reading

Posted in Increasing Sales, social media | 1 Comment