Clare Rayner
The Retail Champion
Clare is a retail expert, speaker, writer, mentor, consultant, analyst and trainer. Through The Retail Champion programmes she shares her expertise with both retailers and suppliers to retail, developing strategies to increase profit, customer base, revenue streams & channels to market.Follow The Retail Champion on Linkedin
Tag Archives: multi-channel
The multichannel consumer experience – the missing element of #portasreview?
I commented on each of Mary Portas’ 28 recommendations in my earlier blog. I now want to focus on what I feel is missing, certainly at a glance, from the review. The internet has fundamentally changed the consumers expectation of … Continue reading
Are shoppers becoming thriftier, or, are they just better informed?
I was prompted to ponder on this when I had a chat recently with a journalist. It is a fascinating topic… Something has changed, perhaps as a result of the downturn, perhaps as a result of price transparency and rapid access … Continue reading
