Tag Archives: future of the high street

The multichannel consumer experience – the missing element of #portasreview?

I commented on each of Mary Portas’ 28 recommendations in my earlier blog. I now want to focus on what I feel is missing, certainly at a glance, from the review. The internet has fundamentally changed the consumers expectation of … Continue reading

Posted in channel and location, Consumer Trends, multi-channel, Retail Strategy, The Retail Champion | Tagged , , , | 5 Comments