Event based marketing using Google Places from @e_mphasis

The spring is classically a time when you can create a lot of “newness” in your retail business. There are lots of events to plan for – Valentine’s, Mother’s day, Easter and the May bank holidays. In 2012 we’ve also got the added hype around the Diamond Jubilee and the Olympics.

Event based marketing

Retailers can take advantage of calendar events to market their business. One case study for this was achieved through another of my businesses, e-mphasis internet marketing, who helped Pizza Express double their website traffic and create a sales-peak for searches relating to “a place to eat on Valentine’s day.”

Why Google Places worked so well for event based marketing

The reason that e-mphasis and Pizza Express were able to create such an uplift around Valentine’s day was down to the fact that when updated Google Places listings index on search pretty much immediately. Unlike traditional SEO (which can take months to kick-in) changes are usually visible, to searching consumers, within a matter of hours. Unlike paid search (such as Adwords) there is no cost per click with Google Places – so your listing doesn’t disappear when all your budget is spent!

All this means that when you’ve got your Google Places listing claimed and updated you can begin to add event specific wording to ensure you get found by consumers searching for what you offer for the event or occasion in question.

It doesn’t have to be calendar events – ANY event based marketing works!

You don’t have to restrict your thinking to calendar events either – sporting events, religious events and general “life” events all work – here’s an example:

Do you sell ball gowns, evening dresses and occasion wear? If so you need to focus on prom dresses, summer balls, Christmas parties or wedding receptions. Then, people looking for “where can I buy a prom dress in [your location]” should see YOUR Google Places listing as the answer to their prayers…

Do you sell camping equipment and outdoor items? If so what about talking about music festivals. This is more about timing; people travel far and wide to festivals – but if someone who happened to be browsing on their mobile in your general location did a NON-location specific search for “what do I need to take to the Reading festival” – guess what? Clever GPS technology in their smartphone would figure out that YOU were the most local camping supplies shop to the searching consumer. If you had included “all you need for the Reading festival” in your Google Places then matching your result to that searching customer is easy for Google!

Just think about what YOU sell that people might need for an event or occasion

All you really need to do is try and think a bit laterally – What do YOU offer that people might want to celebrate the events that are coming up in the next 3-6 months? If you can incorporate events into your online marketing you’ll tap into a whole area of “undecided” consumers who are searching online for inspiration. Make sure you’re well positioned to BE the answer to their question!

If you want some help / advice on this then the e-mphasis team offer a one-off set up and optimisation of your Google Places listing for just £100…. so you could always give them a call on 0844 4145159 :-)

About Clare Rayner

Clare Rayner, The Retail Champion, is one of the most well-known and respected retail experts in the UK, championing for the success and sustainability of smaller, independent retailers and suppliers to retail. A child born into a family of retailers and entrepreneurs, she is passionate about retail and business: it is in her blood. Clare started out as a fast-track graduate store management trainee for McDonalds and went on to work with leading retailers such as M&S, Dixons and Argos. She moved swiftly into management roles before being headhunted into senior consulting roles with global software giant SAP, and international management consulting brand, Accenture. Clare is engaged by clients as a retail consultant, retail speaker and retail mentor. In 2011 she was invited to launch Independent Retailer Month in the UK, a global 'Shop Local' campaign which runs throughout July. She is founder and host of 'The Retail Conference', a highly respected annual retail industry event. Clare is a frequent media contributor, regularly featured on BBC TV News, various radio broadcasts, within trade press and digital media, commenting on a wide range of retail and consumer topics. Her retail business book, entitled 'The Retail Champion: 10-steps to Retail Success', published by Kogan Page, will be available from 3rd July 2012.
This entry was posted in Consumer Trends, Events, Increasing Sales, Seasonal Retail and tagged , , . Bookmark the permalink.

One Response to Event based marketing using Google Places from @e_mphasis

  1. Thanks for sharing this great content, I really enjoyed the insign you bring to the topic, awesome stuff!

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